About us
• Purbeck Play Therapy is an independent practice of play therapy.
• I am a member of Play Therapy UK (PTUK).
• Lisa Michie is the Director and Clinical Lead.
Our contact details are: Email – lisa@purbeckplaytherapy.co.uk
• Purbeck Play Therapy policies and procedures comply with data protection law including the General Data Protection Regulation (GDPR).
• Lisa Michie is the controller and processor responsible for the personal information held about clients of the service.
• Lisa Michie is registered with the Information Commissioners Office (ICO). No. ZA592275
Why Purbeck Play Therapy holds information about you?
Purbeck Play Therapy is a play and creative arts therapy service. Keeping client records appropriate to the service provided is both a professional responsibility and is also necessary to facilitate the therapeutic work. Therefore your consent to the terms on which we keep client records is agreed as part of the therapy contract with you.
What information is held?
Therapists may hold any or all of the following information about parents and children:
• A referral form detailing reasons for referral provided by the referrer.
• Background information regarding the child provided by the referrer.
• Contact information i.e. phone numbers, email addresses, postal addresses provided by the referrer.
• Information regarding the specific reasons why the family sought therapy and details of current family functioning (provided at the initial meeting by the parent/carer).
• Strength and Difficulty Questionnaire Data.
• Final reports prepared by therapists at the end of the intervention.
Xero Accountancy Software
Purbeck Play Therapy uses Xero accountancy software to manage their invoicing system, including the sending of invoices at the end of each month. This is a secure accountancy system which is password protected. No child’s details are stored on Xero. Only the following Parent/Carer details are stored on this system:
Name
Email address
Mobile Telephone Number
How information is stored?
As a matter of professional responsibility, a file is held on each child or young person that the service works with. This is either a paper file or on electronic file. Paper files are stored in securely locked filing cabinets or portable locked box files. Electronic files are stored on password protected computers or on encrypted devices. Purbeck Play Therapy ensures that if files are sent using email an additionally secure service is used where files are password protected.
How long information is stored?
When a child or young person ceases to receive work from the service the file is securely stored at Purbeck Play Therapy until the child’s 26th birthday. Only Purbeck Play Therapy consent forms and end reports are kept. Everything else is securely shredded.
What information will be shared?
Information about clients is regarded as both personal and sensitive and is held on a strictly confidential basis, subject to certain exceptions i.e. disclosures required by the law and disclosure agreed with the client, which are as follows:
• Every therapist is required to have clinical supervision. Details of the therapy will be shared with the therapist’s clinical supervisor on the same confidential basis as stated in this policy.
• Purbeck Play Therapy will provide client information as required by law, i.e. where required by statute law or ordered by a court.
• Purbeck Play Therapy has a duty to share such client information as may be necessary, with any relevant agencies or organisations, when there is concern for the health, welfare or safety of a client or others. Client consent for the sharing of personal information in the above circumstances will be sought at the start of working with Purbeck Play Therapy, but, where necessary in the public interest, if client consent is subsequently withdrawn, any relevant client information may be shared to safeguard the client or others.
Your Rights
You have a number of rights in relation to your personal information, under the data protection law, including a right to:
• See information that is being held about you and have a copy if you wish.
• Ask for rectification of anything in your client record which you feel is incorrect.
• Ask for erasure of any personal information in your file.
• Request the restriction of the processing of information about you.
• Object to processing as well as the right to data portability request information about profiling (Purbeck Play Therapy does not use profiling in our work).
• To withdraw your consent to keep records at any time.
Withdrawal of consent
You may withdraw your consent to us holding records about you and our work with you at any time. This will not affect the lawfulness of our keeping client records based on your consent given earlier i.e. before it was withdrawn. Please note that, as it is a professional responsibility to keep appropriate records, and that records facilitate the therapeutic work, a withdrawal of consent to keep records may result in Purbeck Play Therapy ceasing to provide you with a therapy service.
In case of dissatisfaction, please discuss any concerns with me directly.
For further information or if we are unable to resolve matters you can contact:
Information Commissioner's Office www.ico.org.uk
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Purbeck Play Therapy